Delivery

We aim to deliver your purchases in the quickest and safest way. All orders are posted within 48 hours (excluding bank holidays and weekends), except for large, bulky items which are available for collection or local delivery by arrangement.

Once you have received your package, please inspect all goods and inform us if anything has arrived damaged as soon as possible. All returns have to be made within 14 days of receipt in order to qualify for a refund - please see our returns policy for more information. 

If you have any questions please contact us on 01786 880489 or email info@bracodesigns.co.uk

DELIVERY/COLLECTION OPTIONS

If you live near our store you can collect your purchases in person. Once you have placed your order on the website please call us on 01786 880489 to arrange a day to collect your items. 

We offer a local delivery service, please call to enquire.

Alternatively outwith this area we will arrange a courier service

 

PACKAGING 

We try to be as eco conscious with our packaging as possible, and therefore recycle old boxes and padding materials. Don't worry though we always ensure that the packaging is sturdy and your items are packed securely. 

Please note we cannot be held responsible for any delay in delivery or issues caused by incorrect delivery information provided to us.